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08/25/2020   Tim Bartlett


I have had 3 generations of dogs that I have taken to Town and Country for medical issues or boarding (approx. 20 years).I always felt as though they cared about my dogs. My dog had a seizure last night and called prior to closing, was told that I would receive a call back and did not. My daughter called and the receptionist seemed aggravated in my daughters words, the receptionist said they could not see her due to the vet had a surgery they were performing. This is understandable but my dog needed to be put down, she was in pain. She had another seizure and I felt terrible that I had to take her somewhere else my dog and I were not familiar with. I felt as if Town and Country did not care, I will not take any other pets to this clinic and would advise everyone else that I know not to as well.


10/23/2017   Ann


BAD REVIEW GIVEN! I took my kid in. They said they could run and read an Ultrasound. I asked if she had a heart issue could they treat her? I was told they could. They viewed her X-ray first and came in and told me I needed to go to a cardiologist. They couldn't take the measurements needed. They couldn't even download an image for me to take elsewhere. Their machine didn't have that capability. I was told upfront on the phone they were trained, professional and good do all the things. Waste of time for my kid. I had to get another appointment over a week later. This could have been detrimental for her. Our new appointment is tomorrow.


10/23/2015   Chalise G.
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I love taking my animals here. I never worry and know my pets are well cared for. Staff are always amazingly friendly and always answer my millions of off the wall questions. I won't take my pets anywhere else!


10/23/2015   Robert P.
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I wouldn't take my "children" anywhere else. Convenient hours and location, GREAT staff and doctors, compassionate and professional. Thank you Town and Country.


10/23/2015   VIP
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I was in Town and Country today and received the best possible service and care for my animals. Especially helpful was Jennifer, a caring individual who goes above and beyond to ensure complete customer satisfaction. I love this place!


10/23/2015   Brian W.
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I have used Dr.Paulette Lee and her staff for over 10 years and have found them to be very competent, friendly, and helpful. John is very handy and is one of the best vet techs I've ever had the pleasure of working with. They do an excellent job with my horses, and I've never experienced any poor treatment. My questions are always answered and the results of their care has been nothing but favorable.